Return & Exchange Policy
At Littlewink, your satisfaction means everything to us! We want you to love every outfit you choose for your little one. If for any reason you’re not completely happy with your purchase, we’re here to help.
You can request a return or exchange within 7 days of receiving your order if:
- The item is unused, unwashed, and in its original packaging.
- All tags and labels are still attached.
The product is not part of our sale, clearance, or personalized items (these are non-returnable).
- Contact our support team via email at littlewinkstore2gmail.com or WhatsApp within 7 days.
- Share your order number and a short note about the issue (size, color, etc.).
- Our team will guide you through the easy return process.
- Customers are responsible for return shipping costs unless the item received was damaged or incorrect.
- In case of wrong or faulty product, we’ll cover all shipping charges and replace it promptly.
You can choose to:
- Exchange for a different size or color (subject to availability).
- Receive a store credit for your next purchase.
We currently offer store credit or exchange only — no cash refunds.
Store credits never expire and can be used anytime on future orders.
- Sale or discounted items
- Customized or personalized products
- Innerwear and accessories (for hygiene reasons)
We carefully inspect every piece before dispatch to ensure it reaches you in perfect condition. If you ever face a concern, we’ll make it right with care and kindness — that’s the Littlewink Promise.
